Dental Office Manager.

Professional Summary:

Experienced dental administrative professional with strong Treatment Plan Coordinator experience and a proven ability to manage day-to-day dental office operations, coordinate patient care, and support practice growth. Skilled in treatment presentation, patient scheduling, insurance coordination, financial discussions, team communication, and creating a positive patient experience. Organized, dependable, and comfortable balancing administrative responsibilities with patient needs in a fast-paced dental environment.

Core Skills (Required):

Dental Office Management.
Treatment Plan Coordination.
Patient Scheduling & Recall.
Treatment Presentation & Case Acceptance.
Insurance Verification & Benefits.
Insurance Claims & Billing.
Patient Financial Coordination.
Dental Practice Operations.
Team Leadership & Staff Support.
Patient Relations.
Collections & Payment Processing.
Scheduling Optimization.
Dental Software & Practice Management Systems.
HIPAA Compliance.
Front Office Administration.
Conflict Resolution.
Practice Growth & Patient Retention.

Treatment Plan Coordinator / Dental Office Administration:

Coordinated and presented comprehensive dental treatment plans to patients, explaining recommended procedures, treatment sequencing, and financial options.
Built strong relationships with patients by answering questions, addressing concerns, and helping patients feel confident moving forward with recommended treatment.
Coordinated closely with dentists, hygienists, assistants, and front-office staff to ensure smooth patient flow and continuity of care.
Managed patient scheduling and follow-up for diagnosed but unscheduled treatment.
Verified insurance benefits and assisted patients in understanding their estimated out-of-pocket costs.
Discussed payment options and financial arrangements while maintaining professionalism and patient confidentiality.
Followed up with patients regarding outstanding treatment plans and helped improve case acceptance and treatment completion.
Assisted with daily front-office operations, including phones, scheduling, patient check-in/check-out, payments, records, and administrative tasks.
Helped resolve patient concerns and maintained a professional, welcoming environment.
Supported the dental team with organization, communication, and coordination of daily office activities.

Office Manager Qualifications:

Strong understanding of dental office workflow and patient experience.
Experienced working directly with patients regarding treatment and finances.
Excellent organizational and multitasking abilities.
Confident communicator with strong leadership potential.
Able to work effectively with dentists and clinical and administrative teams.
Comfortable handling sensitive patient and financial information.
Focused on patient satisfaction, team efficiency, and practice growth.

Oak Bark Dental

Office Manager

About the Job